We're the customer journey experts in the hotel industry

Guest communication before, during and after the stay

Ikon
Before

Make sure your customers have easy access to relevant information prior to their stay.

Ikon
During

After arriving, inform customers about relevant offers, activities and things like how to book a table in the restaurant.

Ikon
After

Satisfied customers are happy to share their experiences. Use a clickable link to Tripadvisor or similar and ask for a review. 

Jojka will help provide experience and technical solutions so it's easy to get started

Goals

Set goals and identify your touchpoints throughout the guest's journey.

Segment

Identify your different audiences and create custom segments for each.

Communicate

Reach out with relevant messaging to the right audience, at the right time.

Follow up

Analyse the results of your campaigns to improve your communication. 

Neonskylt som är formad som en pratbubbla

FAQ

In our FAQ section you'll find answers to all the most common questions.

  • How do we get started?
  • How do we measure the impact?
  • How many messages should we send during a stay?

SeE MORE QUESTIONS

This website uses cookies, scroll to approve

Privacy policy

OK