Get started with your SMS marketing by using our templates

As an e-commerce owner, it is important to maintain customer relationships. SMS is an easy way for you to reach your customers and there are a few things to keep in mind. Throughout this article, we will guide you on how to communicate via SMS by using our SMS templates that we have created.
It can sometimes be challenging to know how to express yourself correctly through SMS and when it is the right time to send them. SMS is a great tool to use as it has proven to give good results for e-commerce owners.
The basic rule is not to overreach more than 160 characters in your SMS. Every word matters and it is important to know what gives the customer the most benefit. When you limit your messages and stay under 160 characters, it means that the SMS is not split into two parts, because if you overreach 160 characters, it no longer counts as 1 SMS. If the SMS is split into two parts, you will be charged for 2 SMS even if it is only a few more characters.
Special characters & Emojis
When using special characters, the basic rule no longer applies. A special character takes up more characters compared to a regular letter. So if you, as an e-commerce owner, want to use special characters, it is important to keep in mind that the limit for the number of words is reduced. We recommend using as few special characters as possible to use the entire SMS with valuable information.
Examples of special characters can be: % $ 😃
Character calculator
Do not worry. We help you keep track of your special characters and emojis. We have created a character counter for you that helps you count how many characters are used per special character. Then you can easily write your SMS without having to worry that you overreach 160 characters.
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